Terms & Conditions And Cancellation Policy

Due to safety regulations children under 5 years are unable to participate in the Cape Bruny Lighthouse Tour but can walk around inside at the base under the supervision of an adult.

Day Tours Tasmania Pty Ltd reserves the right to amend itineraries due to unforeseen circumstances, weather events and/or closure of some establishments or cancel tours due to extraordinary weather events/world events/external events outside our reasonable control.

Day Tours Tasmania Pty Ltd has no control or influence over the Sealink Bruny Island Ferry Service, traffic congestion and wait times. If Bruny Island is congested and busier than usual, we may need to amend the tour to arrive back in Hobart at a reasonable hour to comply with our transport accreditation requirements.

Day Tours Tasmania Pty Ltd does not accept responsibility for flights missed due to return time to Hobart being longer than anticipated. Day Tours Tasmania Pty Ltd accepts no responsibility for loss or damage to personal property.

CANCELLATION POLICY
Our tours are often fully booked and have waiting lists for guests interested in coming along. Therefore, if you decide not to join a tour, we would appreciate it if you please contacted us and leave a message by calling (03) 6144 3045 to cancel your booking or email bookings@brunyislandsafaris.com.au. This gives us an opportunity to re-sell your seats to other guests.
We reserve the right to charge the following fees for cancellations:

Cancellation by customer
Over 24 hours’ notice: Full refund of price paid or option to convert to a Gift Voucher to the value of ticket price paid.
Under 24 hours’ notice or no show: No refund.
Change of travel date over 24 hours’ notice: Fare differences may apply.

Cancellation by us
If we cancel your tour, due to extraordinary weather events/world events/external events outside our reasonable control, you can transfer the fare paid towards a tour to an alternate date, receive a credit voucher or alternatively receive a 100% Refund on ticket price paid.

Travel Agent Bookings
If you have made a booking through a Travel Agent, you will need to contact them directly and refer to their cancellation policy. If you require further assistance, please contact us.

Travel Credit Voucher
If your voucher has expired, please contact us for an extension.